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There’s nothing more anxiety-inducing than waiting on a critical part order and having zero visibility into its production status. When there’s a deadline to hit, manufacturing predictability is crucial.
That’s why we’re excited to announce a significant improvement to online order tracking through the Fictiv platform, so engineers and procurement teams can track and manage orders, schedules and shipments with more transparency.
Through the updated orders page, you can easily view the status of your orders and expected ship dates in one clear view.
If your order is being split into multiple shipments, you can also click into each order to view the production status for each shipment.
Transparency is one of our core values at Fictiv and we strive to integrate this value into the customer experience at every level. This update to online order tracking on the Fictiv platform lays the groundwork to break down the manufacturing veil and radically improve customer visibility from prototype to production.