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Learn about fictiv
DFM for CNC Machining
2020 State of Manufacturing Report
Introducing Fictiv Radical Transparency: An Industry-First Solution for Production Visibility
Fictiv’s quality-controlled ecosystem improves quality outcomes for fast-moving NPI teams to unblock innovation.
On-site Fictiv SupplierQuality Engineers
97% of partsshipped on time
98% of partsdelivered to spec
Learn about how Fictiv ensures the highest quality standards.
A highly vetted and managed partner network
Our supply chain management team closely vets and manages each of our 250 global manufacturing partners to ensure high quality standards.
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No design requirement left behind
Our platform captures each of your design requirements with precision to ensure our partners know exactly how to make your parts to spec.
A quality team you can rely on
You can depend on our team of quality engineers in the US and at our Asia Pacific headquarters to be your eyes and ears at the source.
Transparent manufacturing practices
Get access to on-demand production status updates, including part photos and inspection data.
Fictiv offers a wide range of quality inspection services with state-of-the-art equipmentprovided by our facilities and partner ecosystem.
XRF material verification gun
A wide range of gauges(telescoping, bore, height,surface roughness, feeler,thread, pin)
Coordinate measuringmachines (CMM)
Testing devices for stress,impact, hardness, mold flowindex
Gauge blocks and pins
Array of micrometersand calipers
For all 3D printed parts, Fictiv provides a Visual Inspection Report to verify cosmetic standards.
Free of charge
For all CNC parts, Fictiv provides a Dimensional Inspection Report to verify dimensional accuracy for critical features.
Fictiv offers inspection with coordinate measuring machine (CMM) or laser scanners for an unlimited number of features.
First Article Inspections
Fictiv can provide a First Article Inspection Report upon request, which will be provided for 3 parts.
“The quality and speed have never lacked, and that’s one of the things we’re really excited about with Fictiv.”
Director of Engineering, Gecko Robotics
"With the hundreds and hundreds of parts that we’ve ordered, they come in with an inspection report with actual dimensions marked on the print. Fictiv is the only group that does that for us.”
Design & Engineering Manager, Animax Designs
“It’s not worth the quality trade-offs of having to go to different vendors. If I can order everything from Fictiv, and all in one location, that’s a big advantage.”
Head of Hardware, Nexkey
Fictiv's quality management system is ISO 9001 certified. We also have manufacturing partners in our ecosystem with the following certifications:
Fictiv offers certifications for your orders including:
Certificates of Conformity
Head of IDC Manufacturing Insights, IDC EMEA
Fictiv has a documented manufacturing partner (MP) selection process that is a core competency and differentiates Fictiv from its competitors.
Potential MPs can either apply to Fictiv for selection or Fictiv can approach potential MPs to determine if they are interested in becoming part of the network. The onboarding process starts with a basic questionnaire and then increasing rigor is applied through commercial and quality audits and the production of a complex, tight tolerance test piece. On successful completion of the test piece, the MP is conditionally qualified, although their output is scrutinized as they are ramped-up. All MP performance is tracked and reported on a weekly scorecard. The scorecard positions the MP at a ‘level’ which determines how much work they get offered as an incentive. Other controls ensure that work is offered to the most suitable MPs.
Fictiv’s quality assessment includes a review of how MPs utilize control plans, including the appropriate use of SPC and other statistical controls. Additionally, Fictiv assesses how MPs deal with planned and unplanned changes and special cause events. Fictiv also has a requirement for its MPs to control their externally provided processes, including flowing down the requirements from Fictiv as necessary.
Fictiv provides manufacturing partners with a clear, standardized data package that includes customer-provided 3D models and 2D drawings and Fictiv inspection sheets.
Fictiv has four main methods to verify that parts meet customer requirements:
Fictiv takes full responsibility for the quality of parts manufactured in our ecosystem. When a nonconformance is reported by Fictiv’s Quality Control team, or by a Fictiv customer, email alerts are sent to manufacturing partners in order to resolve the issue and also identify the root cause of the issue to inform the required improvement action reports.
When errors occur and the manufacturing partner submits root causes and improvement actions, we specifically look for the role the control plan plays in both the root cause of the issue and also in the solution to prevent this from recurring.
All parts manufactured with Fictiv undergo inspections by our manufacturing partners, which are then verified by Fictiv either in-person or remotely. Our standard inspections verify critical dimensions using hand tools and cosmetic requirements and we can also perform advanced inspections using CMM or laser scanner technologies as well as first article inspections or other customer inspection plans such as PPAP upon request.
After inspections are completed, all quality documentation is uploaded to the Fictiv platform for customers to easily access at any time through the “Orders” tab of their account. Customers can also view photos of their parts taken at inspection in real-time.