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Popular Help Center Articles

What is Parts Library?
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What is Parts Library?

What is Parts Library?

Parts Library is your central hub for managing every part and mold you’ve purchased through Fictiv. Instead of searching through old orders or quotes, you can quickly find, review, and reorder the parts you need to keep projects moving forward.You can access your Library by clicking on the Library item in the right-hand navigation menu […]

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How to link new uploads to an existing part in your Parts Library
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How to link new uploads to an existing part in yourmy Parts Library

How to link new uploads to an existing part in your Parts Library

Linking new revisions of previously ordered parts keeps your Library organized, ensures accurate part history, and maintains clean data. To link a new revision: Automatic duplicate detection If you create a quote with new part files that Fictiv detects as duplicates of existing parts in your Library, you’ll see a prompt to link them [Fig. […]

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How to share parts with my team
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How to share parts with my team

How to share parts with my team

With Parts Library, you can share individual parts via Workspaces, giving your team full visibility into part history and ordering activity. Once shared, team members can edit, share, download, and purchase parts directly from their own Libraries. How to share a part All parts shared to a workspace can be found in the Parts tab […]

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How to reorder from your Library
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How to reorder from your Library

How to reorder from your Library

Parts Library makes reordering individual parts with Fictiv fast and simple.You can reorder from: Reordering from your Library Locate the part you want to reorder in your Library and click on the Add to quote button in the far right Actions column [Fig.1]. By default, the most recent revision of the part will be added […]

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Updates to Export Control Compliance at Fictiv

Fictiv operates a global manufacturing network with employees and manufacturing partners across 4 countries. To further support compliance with the International Export Administration Regulations (“EAR”) (15 CFR. § 730 et seq.) and the International Traffic in Arms Regulations (“ITAR”) (22 CFR § 120-130), Fictiv is implementing changes to its user experience in order to better […]

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How do I respond to an Injection Molding DFM report?

When you request an IM quote with Fictiv, your part is evaluated by our team of Quoting Engineers. Fictiv will provide Design For Manufacturability (DFM) feedback throughout the quoting and ordering process to ensure your design is optimized for Injection Molding and that any quality risks or requirements deviations are discussed and acknowledged. You will receive an […]

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Why does my drawing require manual review?

When you upload a PDF drawing along with your part’s 3D CAD model, Fictiv’s advanced quoting algorithms can automatically synthesize the information in that drawing to provide an instant quote for your part. Certain drawings, however, contain aspects that block our algorithms from being able to accurately provide an instant quote. This requires our team […]

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Price Match Program Terms & Conditions

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Terms – Fictiv Referral Program

This Fictiv Referral Program Agreement (“Agreement”) is entered into by Fictiv Inc. (“Fictiv”) and the referring party executing this Agreement (“Participant”). This Agreement governs Participant’s participation in the Fictiv Referral Program described herein (the “Program”). You represent and warrant that: (i) you have full legal authority to enter into this Agreement; (ii) you have read […]

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Terms and Conditions: Fictiv.com Desktop 3D Printer Giveaway

Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms

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Terms and Conditions: Platform Desktop 3D Printer Giveaway

Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms

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Terms and Conditions: Drone Referral Giveaway

Eligibility: How to enter: Giveaway period: Prize: Winner selection and notification: Liability: Disqualification: Privacy: Modification of Terms

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